Objective:
To obtain a challenging engineering position where I can utilize my analytical and technical knowledge, as well as my career experience with quality control and engineering analysis.
Professional Profile:
•Data Analysis and Interpretation
•Part Analysis and Testing
•Issue Investigation and Countermeasure
•Strong Technical Background
•Knowledge of Quality Systems
•Strong Attention to Details
•Enthusiastic to Learn New Things
•Knowledge of Toyota Production System
Professional Experience:
Toyota Motor Engineering and Manufacturing North America
Quality Engineering Specialist – Safety, Regulation & Critical Issues (July 2010 – Current)
Responsibilities:
•Analyze NHTSA, Customer Relations and Field Reports to identify potential safety or critical field issues
•Investigation of safety, regulation and critical issues to determine root cause and countermeasures
•Test parts and/or vehicles to determine worst case failure mode or customer condition for an issue
•Analyze field data and test results to determine potential failure rates and propose recommendation for necessary actions (i.e. Recall, Customer Satisfaction Campaign, Warranty Policy Adjustment)
Quality Engineering Specialist – Body & Electrical Components (June 2006 – July 2010)
Responsibilities:
•Analyze warranty and customer survey data to detect top field issues needing resolution
•Investigate returned warranty parts to determine root cause of field issues
-Test parts through thermal cycling or repetitive use cycling
-Install parts on vehicles to duplicate actual customer condition
-Complete part tear down to determine failure mode
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