John A. Rossetti
1065 Delmar Avenue
Franklin Square, NY 11010
516.326.8954 (H) 516.444.8373
Objective: To obtain a position in the Healthcare/Service Industry utilizing 25 years of success in service/project management, operations and management.
Experience:
GE Healthcare
Senior Project Coordinator- 11/2011-3/2012
• Managed the Biomedical Program for a GE Client
• Managed the Preventative Maintenance program on monthly/quarterly and yearly basis
• Managed inventory and increased revenue to contact by adding new equipment to contract/program
• Indirectly managed 17 Biomed technicians and assigned daily work assignments
• Coordinated/Managed maintenance with outside internal and external vendors to comply with program/biomed policies
• Assisted in writing Biomed policies and procedures.
New York-Presbyterian Hospital-Cornell
Project Manager/Equipment Planner – 10/08 to 10/11
• Coordinate with Clinicians, Administrators, Architects, Facility Project Managers, Facility Engineers, Contractors, Physicists, IT department and other consultants in identifying medical technology needs, assessment, budgeting, life cycles, cost analysis, planning and integration of technology in the facility / workflow and successful deployment. Applying industry expertise and knowledge for acquisition of new equipment, resulting in cost savings for facility.
• Provide internal/external departments with technology comparisons for critical decision-making of multi-million dollar technology acquisitions, primarily in the area of Imaging, Radiology, Oncology, and all other areas of the Acute Care Facility.
• Worked extensively on accessing various vendors for Blood Bank systems for the construction and implementation of a new Blood Bank and Stem Cell Departments. Supervised decisions for all of the equipment to reconstruct a state-of-the-art Operating Room for Vascular and Cardiac Catheterization applications, as well as General OR’s.
• Prepared equipment plan and budget for various CON submittals from $100,000 to millions of dollars for expanding various clinical areas. Supervised Logistics Staff in procurement of medical technologies for the Hospital. Supervised installation, testing and training of staff on use of medical technology.
Innovatix, LLC.
Director of Contracting Services – 10/07 to 10/08
• Supervised direct reports, covering vendors, distributors, data and general administration.
• Met with Premier and Innovatix vendors and distributors to promote contract participation and insure Innovatix membership eligibility, which included determining a facility’s ability to meet criteria to join GPO and negotiating discounted contract pricing for all types of equipment, consumables and other requirement on client’s behalf.
• Developed and assured proper management of contracting processes, timetables and reporting functions, using matrix spreadsheets, industry standards and negotiating policies.
• Assisted sales and customer care managers with inquiries and issues regarding Premier and Innovatix contracts, resulting in overall savings for our members, which in turn led to an increase in profit for the company.
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Kinetic Concepts Inc. (KCI)
Service Manager – 12/05 to 10/07
• Responsible for Management of Service Operations for NY/NJ territory (35 direct reports). Serviced over 150 healthcare institutions, which included hospitals, long-term care and alternate care facilities, as well as over 300 homecare customers.
• Managed and led a service team of 26 people in the service and delivery of proprietary medical products (OEM equipment).
• Oversaw all daily operations of the service operations team to support sales activities of over $80 million in revenue annually.
• Acted as primary contact for service issues in high profile accounts and managed customer relationships.
• Ensured proper staffing to support work schedules at all assigned locations.
• Monitored P&L, service operations, accounting data, cost controls, and annual budgets of $10 million.
• Ensured that all NY/NJ customer-assigned locations had up-to-date protocols for all accounts and adhered to company regulations and policies for delivery, service, pick up, and safety checks of all customer products.
KEMPER COST MANAGEMENT, NY
Asset Manager/Account Executive – 12/02 to 12/05
• On-site manager for a very large health system comprised of five hospitals, three nursing homes, and a regional home care and hospice network, with more than 13,500 staff and 2,700 medical professionals.
• Negotiated cost reduction and service enhancement measures with vendors.
• Increased Contract Revenue by $1.5 Million per year and maintained yearly contract on average of $3.5 Million.
• Responsible for directing and coordinating of all efforts in management of the client relationship (CRM) to ensure customer satisfaction, program growth, and account renewal.
• Assessed overall risk of Equipment Maintenance Insurance (EMI) and ensured profit/loss benefits of program are maximized by keeping service costs down and negotiating better service rates outside on behalf of the company and the clients.
• Supported Underwriting and Claims departments in service delivery and conflict resolution
• Generated and tracked all program changes th...
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