PROFILE:
Computer engineer seeking a full-time entry-level position in the IT field.
EDUCATION:
Bachelor of Science, Computer Engineering 2008 – 2012
Concentration in Software Engineering
Polytechnic Institute of New York University
EXPERIENCE:
IT & Telecom Helpdesk Support Intern May 2012 – August 2012
NYC Department of Transportation New York, NY
• Provided help desk support via telephone, e-mail, and on site with end-users.
• Performed diagnostics and troubleshooting of system issues.
• Handled work station set up and tear down.
• Identified issues and work towards resolution utilizing ticketing system.
Poly Student Ambassador December 2008 – December 2012
NYU-Poly Undergraduate Admissions Brooklyn, NY
• Performed data entry and other clerical duties to process student applications.
• Lead campus tours for prospective students and families as a tour guide.
• Participated and assisted admissions staff during recruitment events.
Sales Associate November 2007 – December 2007
Toys “R” Us Staten Island, NY
• Operated computerized cash register.
TECHNICAL SKILLS:
Programming Languages : C/C++, Java, SQL, Visual Basic, HTML ...
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