YUDEL_DIAZ
West New York, NJ 07093
(347) 470-5651
SYSTEM/NETWORK ADMINISTRATION ( IT PROJECT SPECIALIST( VMWARE VSPHERE ADMINISTRATION
Design/Development( Technical Improvements ( Installation/Configurations
Dynamic, results-orientated IT Professional with over six years of experience developing complex infrastructures for industry leaders. Bilingual with high expertise in the design, installation and configuration of network systems to drive company growth and technical innovation. Strong project management skills, with proven ability to direct large-scale development and installation projects and deliver on time and under budget. Proficient in determining system requirements and resolving technical issues quickly. Skilled in providing effective leadership in fast-paced, deadline driven environments. Able to lead and motivate teams. Outstanding presentation and communication skills with superior technical knowledge to coordinate with stakeholders and clients to solve complex IT issues.
CORE COMPETENCIES
* Active Directory
* Network Design
* Network Enhancement
* Network Security
* Electronic Medical Records(EMR)
* Linux
* Cisco Routing/Switching
* Project Management
* Cisco IOS
* System Maintenance
* Team Management
* System Backup/Recovery
EDUCATION(CERTIFICATIONS
Rutgers University State University, New Jersey Institute of Technology (NJIT), Newark, NJ: 2007
B.A, Computer Science
Certifications
* Cisco Certified Network Associate (CCNA) Cisco ID # CSCO12220648
* Microsoft Certified Professional (MCP)
PROFESSIONAL EXPERIENCE
North Hudson Community Action Corp ( West New York, NJ ( 2009 - Present
IT Project Specialist
* Key member of ensuring key projects are designed and implemented – collaborate with numerous team members to develop procedures mapping all aspects of systems analysis, planning, technical training and development to successfully implement an Electronic Medical Record (EMR) and Practice Management system (EClinicalWorks) for New Jersey's largest Federally Qualified Health Center
* Key member of a team which increased profits for New Jersey's largest Federally Qualified Health Center by over 20% through successful adoption and implementation of a new Electronic Medical Record System that has since revolutionized and streamlined doctor-patient interaction
* Collaborate directly with the IT Director to deliver results that exceed company’s expectations, project goals, timelines and assigned budgets
* Increase overall productivity by managing, administering and troubleshooting the company’s data and voice(VoIP) networks, windows servers and peripherals, desktops, printers, multi-function devices
* Improved operation by overhauling and improving workflow through implementation of an electronic filing and document imaging solution that resulted in more efficient interdepartmental communication and cooperation
* Deploy and manage VM's, Setup Hosts
* Analyze technical needs and install, configure, monitor and maintain end-user workstations, PC hardware, software, and network devices such as network printers(HP, Kyocera, Sharp), Cisco routers, Cisco switches, wireless access points
* Proactively mitigated security threats by deploying antivirus solution across the network
* Provide exceptional customer/client service while supporting 11 health care locations as the System Administrator for the EMR and Practice Management software - provide complete technical support for all end users, maximizing efficiency and reducing down time
* Manage numerous operational activities including logistics, purchasing and monitoring service contracts ensuring each is current
* Ensure top productivity at all times – responsible for providing overnight and weekend support as necessary
* Reduced operational costs by maintaining an accurate inventory of all IT hardware and software and researching new IT purchases
* Administer active directory accounts and permissions
* Manage wireless phone account, Blackberry Enterprise Server, and provide mobile device support for end users
Avepoint Inc ( Jersey City, NJ ( 2008 - 2009
Software-Technical Support Analyst
* Provided exceptional technical support to top tier and enterprise customers including The U.S. Department of Defense, NASA, Sanofi Pasteur, and PSE&G
* Responsible for managing highly critical technical issues and deadline driven projects for all Microsoft SharePoint Products and Technologies – this included backup and disaster recovery, administration, migration and replication
* Collaborated with key partners including IBM, NETAPP and HP to ensure successful deployment, integration and functionality of our product(DocAve) across their clients’ environment
* Analyzed client needs and recommend solutions for the timely creation of licenses as well as requests for specific product updates and enhancements to inc...
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