Bilingual administrative professional experienced in coordination, planning and support of daily operational and administrative functions in fast-paced environments. Adept at managing multiple executives’ calendars, multi-tasking in deadline-driven operations, maintaining attention to detail, confidentiality, and performing in a clinical, technical and professional setting
Highlights
• Demonstrated organizational and follow-up skills
• Results-oriented, team player and self-starter
• Effective interpersonal skills
• Ability to perform under pressure
• Expense handling and vendor invoice processing
• Meeting planning and domestic travel arrangements
• Microsoft Office Word, Excel, PowerPoint, OneNote, Google Drive/Docs proficiency
Professional Experience
Office Assistant 2015 to Present
Kingsbridge Heights Community Center - Bronx, NY
• Support Early Childhood Services program once a week with reception coverage, greet staff, 50+ children, participants and families, deliveries, record phone messages, filing and copying
Administrative Assistant to Vice President, Perioperative Services, Milstein 2009 to 2014
NewYork-Presbyterian Hospital - New York, NY
• Manage complex daily meeting schedules for VP, Director of Nursing (DON), Patient Care Director (PCD)
• Oversee department conference room calendar and manage all bookings for internal and external meetings
• Coordinate 200+ monthly requests for face-to-face, video and conf call meetings ranging from 2-25+ participants and provide logistical support including a/v and food on NYPH’s multiple campuses
• Identify and resolve schedule changes comprehensively and timely to prevent overlapping and ensure accuracy
• Increased meeting attendance by 80% by establishing consistent communication with participants via email and phone
• Collect handouts, assemble, distribute agendas for standing monthly and weekly committee meetings for VP, DON, PCD
• Planned yearly meeting logistics 6 months in advance for 10+ standing committee meetings including locations, food, distributions to ensure scope of work is accomplished
• Record & transcribe minutes for a monthly bi-campus and a weekly meeting for VP and DON with 15+ participants each
• Maintain accurate electronic and paper files of meeting agendas, minutes, and attendance for JCAHO surveys
• Broadcast email messages on behalf of VP to 200+ surgeons, attending MD’s, nursing and clinical staff announcing operating room and hospital policies mandates and changes when required
• Identify issues requiring emergency action and immediately communicate to VP and DON for resolution
Administrative Assistant, Medical House Staff Training Program 2008 to 2009
Columbia University/The Genard Group (Temp Agency), New York, NY
• Assist Program Director and Coordinator with application and interview process for national Residency Match Program by scheduling 20+ weekly applicant interview dates, times, and locations with University faculty
• Create and assemble ID badges and informational welcome packets for each applicant prior to interview days
• Greet candidates, distribute welcome packets, escort 20+ applicants to ensure timely arrivals at correct interview locations; Copy and file applications and faculty reviews forms after interview completion for record keeping
Administrative Assistant to Chief Children’s Quality Officer-CMO, Ambulatory Care Network 2004 to 2008
NewYork-Presbyterian Hospital, New York, NY
• Support executive in highly matrixed organization and manage complex meeting schedule
• Coordinate (bi-campus) 14 monthly standing committee meetings, video, and conf calls between multiple campuses
• Prepare meeting logistics including spaces, a/v and refreshments; Compile, assemble and distribute agendas and related handouts for 14 standing committee meetings averaging 15+ participants for 2 hospital campuses
• Ensure copy room for 15+ staff is stocked with supplies, troubleshoot malfunctions, and call for repairs creating efficient environment
• Maintain office supplies inventory by anticipating need, and placing orders using NYPH’s vendor electronic system
• Arrange domestic travel for CMO, process travel, meeting and misc expense reports, check requests and PO’s
• Monitor 10+ employee annual performance evaluations and ensure accurate, prompt completion
• Compose, prepare and reply to departmental correspondence and resolve general written inquiries
• Maintain confidentiality and assist with event planning such as lectures, conferences with other executive assistants
Administrative Assistant to Director, Office of Research Protection 1999 to 2004
Columbia University, NYS Psych Institute, RFMH, New...
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