Certifications:
In Process of Endorsing License to New York State as a Licensed Mental Health Clinician (LMHP)
Licensed Professional Counselor (LPC) – District of Columbia – License #PRC14806
Licensed Clinical Professional Counselor (LCPC) – State of Maryland – License #LC9874
Education:
Master of Arts in Christian Counseling
Oral Roberts University, Tulsa, OK
Graduation Date: April 2011
Bachelor of Arts in Psychology
Oral Roberts University, Tulsa, OK
Graduation Date: May 2008
Experience:
Senior Program Manager - 10/2019-1/2020
Catholic Charities of the Archdiocese of Washington - Washington, DC 20017
Mobile Stabilization Services: Managed and oversaw the operations of the Mobile Stabilization Services (MSS) program. MSS provides DC Child & Family Services Agency (CFSA) resource families with crisis management, stabilization and supportive services to prevent placement disruptions of children/youth in resource homes and provide stabilization supportive services to youth transitioning to and stepping down from residential to include discharge planning and transition back into the community.
Managed and monitored program implementation in order to meet contractual goals and benchmarks to ensure maintenance of the government contract.
Oversaw and maintained quality program practices, ensuring compliance with best practice standards, contract grant requirements and agency practices and procedures.
Prepared and submitted external and internal program reports.
Managed and oversaw staffing, supervision, performance appraisal and professional development within the program.
Created, managed, and maintained Program budget, created expense reports, and participated in finance meetings.
Arranged for and conducted appropriate training and staff development.
Created proposal for Program redesign in response to contract administrator’s need for children’s emergency day program, and prepared implementation plan for its upcoming launch date.
Ensured Program preparedness for upcoming COA reaccreditation visit.
Clinical Manager - 5/2017-10/2019
Catholic Charities of the Archdiocese of Washington - Washington, DC 20017
Children & Adolescent Mobile Psychiatric Service (ChAMPS):
Managed the clinical operations of the ChAMPS program and its clinical staff in accordance with best practice standards of the profession, contract/grant requirements, and all agency policy and procedures.
Provided administrative and clinical supervision to a team of 18 master and bachelor level crisis specialists who provide a range of crisis stabilization services to children and adolescents in Washington, DC and Maryland. Direct clinical supervision provided to 9 supervisees.
Arranged for and conducted appropriate training and staff development.
Provided clinical consultation to staff who are deployed on a crisis call.
Conducted performance reviews of clinical staff.
Monitored and reviewed client files and records on a daily/weekly basis for completeness, proper maintenance, and MRO billing.
Served as a liaison between the program and community partners.
Shadowed ride-a-longs with staff for quality review and supervision.
Ensured timely preparation and submission of all external and internal program reports.
Updated Program Manual by updating and creating new policies and procedures.
Completed monthly reports for billing, programmatic, & contract purposes along with corresponding meetings with agency leadership during four-month absence of Program Manager.
Team Leader Crisis Specialist Trainer - 8/2016-5/2017
Catholic Charities of the Archdiocese of Washington - Washington, DC 20017
Children & Adolescent Mobile Psychiatric Service (ChAMPS): A 24/7 mobile psychiatric intervention team for children and adolescents experiencing a psychiatric or behavioral health crisis in the District of Columbia. Teams deploy to schools, homes, and the community to stabilize mental health crises and provide linkage to additional services, including outpatient and inpatient mental health treatment. Caseloads are managed for up to 30 days to ensure stabilization and linkage to ongoing services.
Developed new training process and created new a 100-page training and orientation manual for new-hire crisis specialists.
Developed protocol for deploying to community crises utilizing Psychological First Aid.
Conducted clinical trainings for staff on relevant topics to strengthen crisis intervention skills.
Answered incoming crisis calls, triaged for appropriateness, and deployed teams to crises in the community.
Lead and trained teams in the field in order to model excellent crisis management skills and provide support on difficult cases.
Trained new Crisis Specialists and provided ongoing quality assurance and support to Crisis Specialists in the field.
Deployed to crisis situations within the community along with Crisis Specialists to provide relevant and timely interventions.
Provided assigned administrative functions on behalf of the program as assigned by Managers.
Mental Health Crisis Intervention Therapist - 6/2011-8/2016
Family & Children’s Services - Tulsa, OK 74114
Community Outreach Psychiatric Emergency Services (COPES): A multidisciplinary team of mental health professionals providing 24/7 crisis intervention services to adults and children in Tulsa County who are experiencing a psychiatric crisis (e.g., suicidal/homicidal ideations, psychosis, depression, mania, anxiety, grief, trauma) in order to avoid unnecessary hospitalizations.
Provided phone & mobile crisis assessment and stabilization to persons in various community settings (e.g., homes, schools, shelters, hospitals, jails, street, etc.).
Worked alongside law enforcement, emergency services, and community partners to facilitate emergency detention to a psychiatric or medical hospital.
Provided clients and their support systems with the appropriate linkage and referrals to needed mental health and community resources.
Assisted in mental health response training of Tulsa Police Recruit Officers enrolled in the Tulsa Police Academy.
Worked alongside F&CS Crisis Care Center psychiatric hospital, providing various functions as needed including triage, assessment, de-escalation, and follow-up outreach of discharged patients.
Periodically lead team case staffing meetings when supervisors were unavailable.
Trained and mentored new hire staff through six-week training process to ensure skills and abilities met performance standards of job duties.
Behavioral Health Rehabilitation Specialist - 9/2010-5/2011
Creoks Behavioral Health Services - Sapulpa, OK 74066
Counseling Practicum/Internship.
Facilitated group and individual counseling sessions.
Performed intake sessions and assisted with treatment planning.
Head Regional Coordinator - 8/2009-7/2010
ORU Missions & Outreach - Tulsa, OK 74171
Worked directly with the Directors of ORU Missions & Outreach in order to facilita...
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